Confidentiality
All information you share with a social worker is confidential and will not be released without your permission except as required by law.
A social worker is required to disclose confidential information if:

• The social worker believes that you may be a danger to yourself or others.

• The social worker becomes aware that a minor is being physically or sexually abused or is at risk of being abused.  By law, the social worker must report this information to the Children’s Aid Society.

• A court of law subpoenas a social worker’s records or particular records regarding an incident.  In such cases, the social worker will contact you, if possible, before releasing any information and will notify you of the proceedings.

• You inform the social worker about a health care professional who has been sexually abusive to a client (including yourself).  All regulated health professionals are required to report to the appropriate body, the sexual abuse of a client by another health care professional.

 On occasion a social worker may seek a consultation with, or supervision from another social worker concerning her work with you, your name and address are kept confidential, only presenting problems, pertinent history and treatment relevant information are discussed.
If you have any questions about confidentiality, please speak with your social worker.

Cancellation Policy
Twenty-four hours (one business day) is the required minimum notice for cancellations or re-booking an appointment to avoid incurring a fee for a missed appointment.
Less than 24 hours notice for an in office visit will be charged 50% of the regular fee.
Less than 24 hours notice for an on-site visit will be charged the full amount of the appointment.
No Show for an in office visit will be charged the full amount of the regular fee.